CONSUMER RIGHTS – WITHDRAWAL
CANCELLATION REFUND CONDITIONS

  1. If you place an order electronically through the website you are using, you will You are deemed to have accepted the
    preliminary information form and the distance sales contract.
  2. Buyers are authorised to use the terms and conditions set out in the Consumer Protection Act in relation to the sale and
    delivery of the purchased product. Law on Distance Contracts and Distance Contracts Regulation and other applicable laws.
  3. Cargo charges, which are the cost of product shipment, shall be paid by the Seller.
  4. Each purchased product shall be delivered to the person and/or organisation at the address indicated by the buyer, provided
    that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers may terminate the
    contract.
  5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with
    documents such as warranty certificate, user manual, if any.
  6. In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days
    of learning this situation. Within 14 days, the total the price must be returned to the Buyer.
  7. IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: If the Buyer does not pay the price of the purchased product or
    cancels it in the bank records, the Seller’s delivery of the product obligation ends.
    PURCHASES MADE WITH UNAUTHORISED USE OF A CREDIT CARD:
  8. If, after the product has been delivered, it is found that the credit card with which the buyer paid has been used unfairly by
    unauthorised persons and the price of the product sold is paid by the relevant bank or financial institution
    If not paid to the Seller, the Buyer must return the product subject to the contract to the SELLER within 3 days at the expense of
    the Buyer.
    IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:
  9. If force majeure occurs which the Seller cannot foresee and the product cannot be delivered in due time, the Buyer shall be
    notified. The Buyer may request cancellation of the order, replacement of the product with a similar one or until the obstacle
    disappears may request a postponement of delivery until the end of the delivery period. If the buyer cancels the order; if the
    payment was made in cash this fee shall be paid in cash within 14 days of cancellation. The buyer can make the payment by
    credit card and cancels, the product price is returned to the bank within 14 days from this cancellation, but the bank is likely to
    transfer it to the buyer’s account within 2-3 weeks.
    Right of withdrawal:
  10. The BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to him or the person / organisation at
    the address indicated by him, provided that he notifies the SELLER via the following contact information rejecting the goods
    without any legal and criminal liability and without any justification can use the right to withdraw from the contract.
    DURATION OF THE RIGHT OF WITHDRAWAL:
  11. If the buyer purchases a service, this 14-day period starts from the date of conclusion of the contract starts. Before the expiry
    of the right of withdrawal, the right of withdrawal cannot be used in service contracts where the performance of the service is
    started with the approval of the consumer.
  12. The costs arising from the use of the right of withdrawal belong to the SELLER.
  13. In order to use the right of withdrawal, it is a condition that a written notification must be made to the SELLER by registered
    mail or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of “Products
    that cannot be used for the right of withdrawal” regulated in this contract.
    RETURN CONDITIONS:
  14. The SELLER, within a period of 10 days at the latest from the receipt of the withdrawal notification return the price and the
    documents that put the BUYER under debt to the BUYER and return the goods within 20 days is obliged to take back.
  15. If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes
    impossible, the BUYER is obliged to compensate the SELLER’s damages in proportion to its fault. However, the BUYER is not
    responsible for the changes and deterioration caused by the proper use of the goods or the product within the right of withdrawal
    period.
  16. Due to the use of the right of withdrawal, the campaign limit amount issued by the SELLER In the event that the discount
    amount used within the scope of the campaign is cancelled.
    PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL:
  17. Underwear bottom parts, swimwear and bikini bottoms, make-up materials, disposable products, disposable products, goods
    that are in danger of spoiling quickly or with the possibility of expiry date, products that are not suitable for health and hygiene to
    be returned if the packaging is opened by the BUYER after delivery to the BUYER, products that are not suitable for return in
    terms of health and hygiene, products that are mixed with other products after delivery and by their nature products that cannot
    be separated, except for those provided under the Subscription agreement, goods related to periodicals such as newspapers and
    magazines, services performed instantly in electronic media or intangible goods delivered to the consumer immediately, and
    audio or video recordings, books, digital content, software programmes, data recording and data storage devices, computer
    consumables materials, if the packaging is opened by the BUYER, the return of the materials in accordance with the Regulation is
    not possible. In addition, before the expiry of the right of withdrawal period, with the consent of the consumer It is also not
    possible to use the right of withdrawal regarding the services started in accordance with the Regulation.
  18. Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software and programmes,
    DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) returned their packaging must be
    unopened, untested, unspoilt and unused Required.